Items where Subject is "600 - TECHNOLOGY > 650 - 659 MANAGEMENT & PUBLIC RELATIONS > 658 - GENERAL MANAGEMENT > 658.562 - QUALITY CONTROL"

Conference or Workshop Item

Hernowo, Ayu Agustine and Lestari, Yuliani Dwi (2021) Decision-Making Model in Selecting Strategy for Food Supply in Livestock Business using Analytical Hierarchy Process (AHP). In: The 3rd International Conference on Business and Banking Innovations, 6 & 7 March 2021, Surabaya.

Krisna, Krisna and Sukarno, Subiakto (2021) Performance of Pertamina-Indonesia among Oil and Gas Companies in the Fortune Global 500 of Southeast Asia. In: The 3rd International Conference on Business and Banking Innovations, 6 & 7 March 2021, Surabaya.

Panjaitan, Feliks Anggia B.K. and Hwihanus, Hwihanus and Trihastuti, Adiati and Panjaitan, Hotman (2020) Performance of Service in General Hospital City of Surabaya Era Covid-19. In: The 2nd International Conference on Business and Banking Innovations (ICOBBI) 2020, 14 - 15 Agustus 2020, STIE Perbanas Surabaya.

Panjaitan, Franklyn Berris and Sunitiyoso, Yos (2021) Multi Criteria Decision Making Analysis of Supply Chain Alternatives for Coal Mining Concession at Central Kalimantan Case Study: PT Hamparan Mulya. In: The 3rd International Conference on Business and Banking Innovations, 6 & 7 March 2021, Surabaya.

Wibowo, Mufti Agung (2020) The Approach of Agility Social Innovation: A Dynamic Capability Strategy. In: The 2nd International Conference on Business and Banking Innovations (ICOBBI) 2020, 14 - 15 Agustus 2020, STIE Perbanas Surabaya.

Thesis

Ardiansyah, Feddy (2020) Effect of Support Services and Relationship Quality On Customer Loyalty and Repurchase Intention On Johnson & Johnson Customers in Surabaya. Masters thesis, STIE Perbanas Surabaya.

Buchori, Andien Patricia (2022) Upaya Penyusunan SOP (Standard Operating Procedure) pada Praktik Pelayanan di UMKM Capcin Mbanana. Diploma thesis, Universitas Hayam Wuruk Perbanas Surabaya.

ENDARYANTI, EKA PUTRI (2016) ANALISIS SISTEM PENGENDALIAN INTERNAL PADA SIKLUS PENDAPATAN JASA OUTGOING PERUSAHAAN CARGO PT POWER EXPRESS INDONESIA. Diploma thesis, STIE PERBANAS SURABAYA.

Lestari, Melati Rahayu (2024) Pengaruh Kompetensi Inti, Gaya Kepemimpinan Transformasional, Kepuasan Kerja Terhadap Kinerja Karyawan Dengan Dimoderasi Oleh Lingkungan Kerja Pada Pt Wings Surya Surabaya. Masters thesis, Universitas Hayam Wuruk Perbanas.

Lestariyaningsih, Dewi (2018) Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pasien di Klinik Nurdin Medical Centre Kabupaten Bogor. Masters thesis, STIE Perbanas Surabaya.

NURHIDAMUTIA, ANNAFII (2016) SISTEM DAN PROSEDUR PENDAFTARAN NASABAH BARU ASURANSI JIWA PADA ASURANSI JIWA BERSAMA (AJB) BUMIPUTERA 1912 KANTOR CABANG TULUNGAGUNG. Diploma thesis, STIE PERBANAS SURABAYA.

PANTJAWATI, JUNIAR (2015) PENGARUH KUALITAS LAYANAN TERHADAP MINAT PEMBELIAN ULANG MELALUI KEPUASAN PELANGGAN DI KARTINI RESTORAN SURABAYA PLAZA HOTEL. Masters thesis, STIE Perbanas Surabaya.

PERMATASARI, WIDYANINGRUM INDAH (2012) PENDEKATAN LEAN THINKING DENGAN METODE RCA UNTUK MENGURANGI WASTE PADA PENINGKATAN KUALITAS PRODUKSI (STUDI KASUS : PT.SIERAD PRODUCE,Tbk di SIDOARJO). Undergraduate thesis, STIE PERBANAS SURABAYA.

PRANANDYA, ZAKIY (2013) PENGARUH TOTAL QUALITY MANAGEMENT TERHADAP KEPUASAN PELANGGAN MELALUI MEDIASI KUALITAS PELAYANAN(Studi Kasus Pada Empat Perguruan Tinggi Swasta di Surabaya). Undergraduate thesis, STIE PERBANAS SURABAYA.

PRAVITASARI, DHEA PIRLITA (2012) PENGARUH TOTAL QUALITY MANAGEMENT TERHADAP EFISIENSI DAN PRODUKTIFITAS KINERJA KARYAWAN PADA PABRIK GULA PESANTREN KEDIRI. Undergraduate thesis, STIE PERBANAS SURABAYA.

PUSPITADEWI, PARAMITA (2012) HUBUNGAN KEADILAN ORGANISASIONAL DAN KECURANGAN PEGAWAI DENGAN MODERATING KUALITAS PENGENDALIAN INTERNAL. Undergraduate thesis, STIE PERBANAS SURABAYA.

RISTIANTO, ACHMAD SEBASTIAN (2016) ANALISA IMPELEMENTASI MANAJEMEN MUTU TERPADU TERHADAP KEPUASAN PELANGGAN DAN KUALITAS LAYANAN PADA BIDANG INDUSTRI MANUFACTURING. Masters thesis, STIE PERBANAS SURABAYA.

Rachman, Nabilah Atika (2024) Pengaruh Kualitas Layanan, Kesadaran Merek, Dan Citra Merek Terhadap Keputusan Pembelian Pada Generasi Milenial Surabaya Di Tokopedia. Masters thesis, Universitas Hayam Wuruk Perbanas.

SUCAHYO, NUGROHO HADI (2012) PENGARUH MOTIVASI DAN KOMITMEN ORGANISASIONAL TERHADAP PERSEPSI KINERJA KARYAWAN. Undergraduate thesis, STIE PERBANAS SURABAYA.