Zahara, Dian (2025) Optimalisasi Kinerja Perusahaan Melalui Perancangan Standar Operasional Prosedur (SOP) Pada CV Piranti. Diploma thesis, Universitas Hayam Wuruk Perbanas.
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Abstract
This research aims to design Standard Operating Procedures (SOP) to improve employee performance at CV Piranti. The study is motivated by the absence of written SOPs that clearly define workflows and task distribution, resulting in frequent operational errors, particularly in sorting, packaging, and the adaptation process of new employees. A qualitative approach was applied through interviews, observations, and documentation to obtain a comprehensive overview of the ongoing work processes. The findings reveal that CV Piranti’s operations still heavily rely on verbal instructions from the owner and senior employees, leading to procedural inconsistencies and recurring errors. The proposed SOP design covers procedures for order receipt, purchasing, sorting, quality inspection, repackaging, and delivery, developed based on the company’s actual needs and in reference to Law No. 11 of 2020 on Job Creation. The implementation of this SOP is expected to establish a more structured, efficient, and consistent workflow, thereby enhancing productivity, service quality, and the company’s competitiveness.
| Item Type: | Thesis (Diploma) |
|---|---|
| Subjects: | 600 - TECHNOLOGY > 650 - 659 MANAGEMENT & PUBLIC RELATIONS > 658 - GENERAL MANAGEMENT 600 - TECHNOLOGY > 650 - 659 MANAGEMENT & PUBLIC RELATIONS > 658 - GENERAL MANAGEMENT > 658.562 - QUALITY CONTROL |
| Divisions: | Finance and Banking Diploma |
| Depositing User: | DIAN ZAHARA |
| Date Deposited: | 27 Nov 2025 02:18 |
| Last Modified: | 27 Nov 2025 02:18 |
| URI: | http://eprints.perbanas.ac.id/id/eprint/13814 |
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