LANTIKA, AGNES NUR (2015) PELAKSANAAN PEMBUKAAN TABUNGAN BATARA PRIMA PADA BANK TABUNGAN NEGARA (PERSERO) CABANG SURABAYA. Diploma thesis, STIE PERBANAS SURABAYA.
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Abstract
The development of the national economy very important role in improving the welfare of society. The economic development is inseparable from role of the banking sector to improve the lives of the nation. Bank as one of the financial institutions participating in economic activity and plays a major role to assist the government in rebuilding the economy. The main business activities of a bank is fund raising and distribution of funds. Saving a public deposits or other may only be withdrawn according to the terms - that certain conditions have been agreed but could not be withdrawn by check, bank draft or equivalent. Thus the banks can withdraw funds for - the amount of weeks to encourage the growth of the bank. As one of the financial institutions in Indonesia PT. BTN can serve the needs and launch mechanism all sectors of the economy. Indonesian PT.BTN is also one of the financial institutions that are developing middle - the middle of the competition between banks in Indonesia. One of the services provided PT.BTN in receiving funds from the public in the form of savings deposits which are most demanding. Keywords : CustomerService, Service Exellent, in Bank BTN Branch Surabaya.
| Item Type: | Thesis (Diploma) |
|---|---|
| Subjects: | 300 - SOCIAL SCIENCE > 330 - 339 ECONOMICS > 332 - FINANCIAL ECONOMICS > 332.17 - BANKING SERVICES |
| Divisions: | Finance and Banking Diploma > Practice Working Report |
| Depositing User: | Perpustakaan Universitas Hayam Wuruk Perbanas |
| Date Deposited: | 07 Sep 2017 01:13 |
| Last Modified: | 25 Sep 2017 04:25 |
| URI: | http://eprints.perbanas.ac.id/id/eprint/2330 |
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