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Faktor-Faktor Yang Mempengaruhi Minat Pemanfaatan dan Penggunaan Sistem Informasi Pada Perusahaan Jasa Asuransi Jiwa di Kota Surabaya

Mubarok, Ahmat (2017) Faktor-Faktor Yang Mempengaruhi Minat Pemanfaatan dan Penggunaan Sistem Informasi Pada Perusahaan Jasa Asuransi Jiwa di Kota Surabaya. Undergraduate thesis, STIE Perbanas Surabaya.

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Abstract

In the globalization era, the impact of companies in the major cities in Indonesia especially Surabaya. Insurance company does a development of information systems such as a service of the prudential insurance company, AXA, Manuife, and also Allianz insurance which has increased revenue from year to year. It also begin to develop services using Mobile Technology-based applications and information to facilitate clients in accessing and claimning insurance policy easily. The purpose of this study are 1) Knowing the influence of performance expectations on the interest of information systems utilization, 2) Knowing the effect of business expectations on the interests of information systems utilization, 3)Knowing the influence of social factors on the interest of the use of information systems utilization, 4) Knowing the effects of conditions that facilitate the use of information systems utilization , 5) Knowing the effect of interest on the use of information systems technology. The variables used in this study are the Use of the information system (as an endogenous variable), performance expectations, business expectations, social factor, the facilitate conditions (as an exogenous variable), and the Interest Utilization (as an intervening variable).The population in this study are the insurance company that uses application-based services, and the employee insurance services company in Surabaya which has seen from the list of authority financial institutions services in Surabaya (OJK). The samples which has obtained from this study are 39 respondents from 10 Companies. Data analysis technique used in this study are descriptive statistics and structural models (outer and inner model). The results of this study showed that the performance expectations and business expectations affect the interests of information systems, the conditions that has facilitated is affecting the use of information systems. While, the social factor does not affect the interests of the information system utilization and the Interest of utilization does not affect the use of information systems. Keywords : Performance expectations, Business expectations, Social factors, The facilitate of conditions, The interest of information systems utilization , The use of information systems

Item Type: Thesis (Undergraduate)
Subjects: 600 - TECHNOLOGY > 657 - ACCOUNTING > 657.028 - ACCOUNTING INFORMATION SYSTEMS
Divisions: Bachelor of Accountancy
Depositing User: Magang Magang
Date Deposited: 15 Jan 2020 05:04
Last Modified: 15 Jan 2020 05:04
URI: http://eprints.perbanas.ac.id/id/eprint/6110

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