Setyaningsih, Prima R.A and Kusumasari, Lita (2022) The Effect of Student Environment, Lecturer Environment, and Technology Dimensions on Software User Trust with Student Satisfaction as Intervening Variable. In: The 4th International Conference on Business and Banking Innovations (ICOBBI) 2022.
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Abstract
Nowadays, online learning is carried out in Indonesia, all universities conduct online learning. As a result of the COVID-19 pandemic, the shift from face-to-face to online method has been performed very quickly. This change in lecture method certainly has its challenges, especially for practical courses that are using certain software. This study aims to examine the effect that occurs between the student environment, the lecturer environment, the technology dimension toward user trust with student satisfaction as intervening variable while conducting online method using software. This study involves sample of students who have completed online Enterprises Resource Planning (ERP) courses using System Application and Product (SAP) software. The sample used for this study consisted of 92 students with online questionnaires method. The data processed and analyzed using SmartPLS. It concluded that, the lecturer environment and technology dimensions were significant positive effect on user satisfaction. The student environment was insignificant effect on user satisfaction. In addition, the empirical result showed that the student satisfaction as the intervening variable had a significant positive effect on the user trust in the SAP. Keywords: Technology, ERP, SAP, E-Learning
| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Subjects: | 600 - TECHNOLOGY > 650 - 659 MANAGEMENT & PUBLIC RELATIONS > 658 - GENERAL MANAGEMENT |
| Divisions: | ICOBBI (International Conference of Business and Banking Innovations) |
| Depositing User: | Perpustakaan Universitas Hayam Wuruk Perbanas |
| Date Deposited: | 27 Jun 2022 04:39 |
| Last Modified: | 28 Jun 2022 03:41 |
| URI: | http://eprints.perbanas.ac.id/id/eprint/9364 |
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