Pengaruh Intensi Menggunakan dan Kondisi Pendukung terhadap Penggunaan Mobile Banking Bank BNI Syariah di Jawa Timur dengan Moderasi Religiusitas

Rachmawati, Elok (2021) Pengaruh Intensi Menggunakan dan Kondisi Pendukung terhadap Penggunaan Mobile Banking Bank BNI Syariah di Jawa Timur dengan Moderasi Religiusitas. Undergraduate thesis, STIE Perbanas Surabaya.

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Abstract

The purpose of this study is to examine the extent of the effect of behavioral intention and facillitating conditions on usage behavioral of BNI syariah mobile banking in east java with moderating as religiosity. This research methodology uses 125 respondents’ data collected through distributing questionnaries in east java. The sample was taken by using a purposive sampling. The hypotheses were analyzed using a PLS-SEM. The results shows that behavioral intention have a positive and not significant effect, facillitating conditions have a negative and not significant effect, a while moderating religiosity have a negative effect but not significant between behavioral intention with usage behavioral of BNI Syariah mobile banking and facillitating conditions have a positive and significant effect. The pratical implications of this reseacrh are for BNI Syariah that bank to develop its strategy in the future, pay attention to the value of customers religiosity and continue to increase the usage behavioral of mobile banking BNI Syariah. Keyword : Mobile Banking, Behavioral Intention, Facillitating Conditions, Usage Behavioral, Religiosity

Item Type: Thesis (Undergraduate)
Subjects: 300 - SOCIAL SCIENCE > 330 - 339 ECONOMICS > 332 - FINANCIAL ECONOMICS > 332.12 - BANKS & BANKING
Divisions: Bachelor of Islamic Economic
Depositing User: ELOK RACHMAWATI
Date Deposited: 25 May 2021 20:01
Last Modified: 26 Oct 2022 01:44
URI: http://eprints.perbanas.ac.id/id/eprint/7876

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