Pengaruh Aktivitas Pemasaran Media Sosial Terhadap Ekuitas Merek dan Loyalitas Merek Pada Produk Kosmetik Wardah di Surabaya

Irmadela, Dinar Fernanda (2021) Pengaruh Aktivitas Pemasaran Media Sosial Terhadap Ekuitas Merek dan Loyalitas Merek Pada Produk Kosmetik Wardah di Surabaya. Undergraduate thesis, Universitas Hayam Wuruk Perbanas Surabaya.

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Abstract

This study analyzes the effect of Social Media Marketing Activities on Brand Equity and Brand Loyalty of Wardah cosmetic products in Surabaya. The survey was conducted with a total of 125 respondents who use social media, are Wardah cosmetics users, and domiciled in Surabaya. The sampling technique used in this study is non-probability sampling using WarpPLS 7.0 software as a tool in processing data. The results of this study are that Social Media Marketing Activities have a significant positive effect on Brand Equity, and Brand Loyalty, and Brand Equity as a mediation has an indirect influence on Social Media Marketing Activities and Brand Loyalty. Keywords: Social Media Marketing Activities, Brand Equity, Brand Loyalty.

Item Type: Thesis (Undergraduate)
Subjects: 600 - TECHNOLOGY > 650 - 659 MANAGEMENT & PUBLIC RELATIONS > 658 - GENERAL MANAGEMENT > 658.8 - MANAGEMENT OF MARKETING
Divisions: Bachelor of Management
Depositing User: DINAR FERNANDA IRMADELA
Date Deposited: 30 Aug 2022 02:47
Last Modified: 30 Aug 2022 02:47
URI: http://eprints.perbanas.ac.id/id/eprint/9549

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