RIYANTIKA, AVIKA (2016) TINGKAT KEPUASAN NASABAH SEBAGAI STANDAR PENILAIAN KINERJA CUSTOMER SERVICE DI PT. BANK TABUNGAN NEGARA KANTOR CABANG GRESIK. Diploma thesis, STIE Perbanas Surabaya.
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Item Type: | Thesis (Diploma) |
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Subjects: | 300 - SOCIAL SCIENCE > 330 - 339 ECONOMICS > 332 - FINANCIAL ECONOMICS > 332.12 - BANKS & BANKING |
Divisions: | Finance and Banking Diploma > Practice Working Report |
Depositing User: | Perpustakaan Universitas Hayam Wuruk Perbanas |
Date Deposited: | 25 Jul 2016 00:52 |
Last Modified: | 25 Sep 2017 01:39 |
URI: | http://eprints.perbanas.ac.id/id/eprint/194 |
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