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PENGARUH FAKTOR-FAKTOR PENENTU KEBERHASILAN PELATIHAN TERHADAP KINERJA SALES REPRESENTATIF MERCHANT DI BANK MANDIRI KANWIL VIII

FATHMAWATI, NUR AINI (2014) PENGARUH FAKTOR-FAKTOR PENENTU KEBERHASILAN PELATIHAN TERHADAP KINERJA SALES REPRESENTATIF MERCHANT DI BANK MANDIRI KANWIL VIII. Masters thesis, STIE PERBANAS SURABAYA.

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Abstract

Human resource development activities can be achieved by training to employees. Training activities are also intended to reduce the resource gap of the company’s human resources expected by the company. Performance of employees do not reach the standard can be influenced by factors training consists of the contents of training materials, training facilities, trainers and training methods. The purpose of this study was to examine the effect of simultaneous, partial and dominant among the determinants of the success of the training on performance. This research is explanatory research. Source of data using primary data drawn from questionnaires distributed to 81 respondents, consisting of the Sales Representatif Merchant training. Analysis in this research using multiple regression analysis. Results from this study that there are significant simultaneously and partially between the determinants of the success of training with performance. Critical success factors are most influential training is the content of the training material. Keywords : Employee Performance, Contents of Training Materials, Training Facilities, Trainers and Training Methods

Item Type: Thesis (Masters)
Subjects: 600 - TECHNOLOGY > 658 - GENERAL MANAGEMENT > 658.81 - SALES MANAGEMENT
Divisions: Magister of Management
Depositing User: Perpustakaan Universitas Hayam Wuruk Perbanas Surabaya
Date Deposited: 24 Nov 2017 07:43
Last Modified: 24 Nov 2017 07:43
URI: http://eprints.perbanas.ac.id/id/eprint/1388

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