Items where Author is "kaca sungkana, bachtiar eka"
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Thesis
kaca sungkana, bachtiar eka (2018) pengaruh kualitas layanan terhadap loyalitas pengguna go-mobile pt bank cimb niaga, tbk di surabaya dimediasi gengsi merek, risiko yang dirasakan serta citra bank. Undergraduate thesis, STIE PERBANAS SURABAYA.