Items where Author is "HARDINI, RESTU"
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Thesis
HARDINI, RESTU (2013) PENGARUH INTERAKSI ANTARA TOTAL QUALITY MANAGEMENT, SISTEM PENGUKURAN KINERJA DAN SISTEM PENGHARGAAN TERHADAP KINERJA MANAJERIAL PADA PDAM SURABAYA. Undergraduate thesis, STIE PERBANAS SURABAYA.