Lukitasari, Afian Retna (2026) Pengaruh Lingkungan Kerja Terhadap Kinerja Melalui Kepuasan Kerja Pegawai Puskesmas Sidotopo Wetan Dan Wonokusumo Surabaya. Undergraduate thesis, Universitas Hayam Wuruk Perbanas.
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Abstract
This study aims to analyze the influence of work environment on employee performance through job satisfaction among employees of Puskesmas Sidotopo Wetan and Puskesmas Wonokusumo Surabaya. The study uses a quantitative approach with a survey design. Primary data were collected through an online questionnaire distributed to employees who had worked for at least six months. A total of 101 valid respondents participated in the study. The data were analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with SmartPLS 4.1. The results show that work environment has a positive and significant effect on employee performance, with an original sample of 0.554 and a t-statistic of 6.693. Work environment also has a positive and significant effect on job satisfaction, with an original sample of 0.713 and a t-statistic of 13.397. Job satisfaction has a positive and significant effect on employee performance, with an original sample of 0.337 and a t-statistic of 4.128. Furthermore, job satisfaction significantly mediates the effect of work environment on employee performance, with an indirect effect of 0.241 and a t-statistic of 3.952. The mediation is partial because the direct effect remains significant. These findings indicate that improving physical and non-physical work conditions, strengthening managerial support, and maintaining employee job satisfaction are relevant to improving performance in primary health-care organizations.
| Item Type: | Thesis (Undergraduate) |
|---|---|
| Subjects: | 600 - TECHNOLOGY > 650 - 659 MANAGEMENT & PUBLIC RELATIONS > 658 - GENERAL MANAGEMENT |
| Divisions: | Bachelor of Management |
| Depositing User: | AFIAN RETNA LUKITASARI |
| Date Deposited: | 20 Oct 2026 03:27 |
| Last Modified: | 20 Oct 2026 03:27 |
| URI: | http://eprints.perbanas.ac.id/id/eprint/14534 |
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