Pengaruh Persepsi Kemudahan Penggunaan, Kredibilitas Dan Kepatuhan Syariah Terhadap Niat Perilaku Mahasiswa Universitas Hayam Wuruk Perbanas Surabaya Dalam Menggunakan Layanan Mobile Banking Bank Syariah Indonesia

Ollyvia Aulia, Rahmah (2022) Pengaruh Persepsi Kemudahan Penggunaan, Kredibilitas Dan Kepatuhan Syariah Terhadap Niat Perilaku Mahasiswa Universitas Hayam Wuruk Perbanas Surabaya Dalam Menggunakan Layanan Mobile Banking Bank Syariah Indonesia. Undergraduate thesis, Universitas Hayam Wuruk Perbanas.

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Abstract

Mobile Banking is a banking product service that was created to provide convenience for customers and banks in the banking transaction process. With several products including purchase transactions, payments (zakat/infaq, insurance services, etc.) transfers, products, promos, e-wallet top ups, prayer schedules and many other features. Bank Syariah Indonesia is one of the banks that has a priority in terms of service quality for its customers. One of the superior product facility service innovations owned by Bank Syariah Indonesia is BSI Mobile Banking. This study aims to determine the effect of perceived ease, perception and sharia compliance on the intention to use BSI m-banking in UHW Perbanas students. This study uses a quantitative method, the 2018 UHW Perbanas students became the population in this study, with a sample number determined using the formula N= 50+8(m) so that the number of samples in this study was 74 respondents. Data were collected using a questionnaire method with multiple linear regression analysis using the SPSS version 26 application as a data analysis technique. This study shows the results where: (1) partial ease of use has no effect on students' behavioral intentions in using BSI M-banking; (2) partially perception has a positive effect on the behavioral intention of students using BSI M-banking; (3) partially Sharia Compliance has a positive effect on students' behavioral intentions in using BSI M-banking; (4) Simultaneously perception of ease of use, perception based on decisions and compliance with sharia have a significant effect on student behavior in using mobile banking at Bank Syariah Indonesia.Keywords: Zakat, Management, Sharia Cooperative

Item Type: Thesis (Undergraduate)
Subjects: 300 - SOCIAL SCIENCE > 330 - 339 ECONOMICS > 332 - FINANCIAL ECONOMICS > 332.12 - BANKS & BANKING
Divisions: Bachelor of Islamic Economic
Depositing User: OLLYVIA AULIA RAHMAH
Date Deposited: 08 Oct 2024 08:43
Last Modified: 08 Oct 2024 08:43
URI: http://eprints.perbanas.ac.id/id/eprint/9652

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