Influence of Socila Media Communication on Purchase Intention And Mediated By Hedoic Brand Image, Functional Brand Image, Brand Attitude, And Brand Equity

Yuniar, Rima (2019) Influence of Socila Media Communication on Purchase Intention And Mediated By Hedoic Brand Image, Functional Brand Image, Brand Attitude, And Brand Equity. Masters thesis, STIE Perbanas Surabaya.

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Abstract

The purpose of this paper is to investigate the influence of social media communication (firm Created and user generated) on purchase intention through the mediation of brand image (hedonic And functional), brand attitude, and brand equity. Two hundred followers of instagram of Samsung brand were surveyed. The hypotheses were tested using pls-sem, warppls 5.0 Program. The results show that user generated communication had a positive influence on Hedonic and functional brand image. Firm created communication had a positive influence only On functional brand image. Both hedonic and functional brand image had a positive influence on Brand attitude. Brand attitude had a positive influnece on brand equity. Both brand attitude and Brand equity had a positive influence on purchase intention. Key word: Word Of Mouth, Brand Image, Brand Equity, Brand Attitude, Purchase Intention

Item Type: Thesis (Masters)
Subjects: 600 - TECHNOLOGY > 658 - GENERAL MANAGEMENT > 658.8 - MANAGEMENT OF MARKETING
Divisions: Magister of Management
Depositing User: Perpustakaan STIE Perbanas Surabaya
Date Deposited: 04 Feb 2021 07:10
Last Modified: 04 Feb 2021 07:10
URI: http://eprints.perbanas.ac.id/id/eprint/6775

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