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Pengaruh Kualitas Laanan terhadap Loyalitas dengan Kepuasan Nasabah sebagai Intervening Variabel pada PT. Bank Tabungan Negara, Persero Tbk kantor Cabang Surabaya

Budistiawan, Rozaq (2018) Pengaruh Kualitas Laanan terhadap Loyalitas dengan Kepuasan Nasabah sebagai Intervening Variabel pada PT. Bank Tabungan Negara, Persero Tbk kantor Cabang Surabaya. Masters thesis, STIE Perbanas Surabaya.

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ARTIKEL ILMIAH.pdf

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COVER.pdf

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BAB I.pdf

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BAB IV.pdf

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Item Type: Thesis (Masters)
Subjects: 300 - SOCIAL SCIENCE > 332.17 - BANKING SERVICES
Divisions: Magister of Management
Depositing User: Perpustakaan Universitas Hayam Wuruk Perbanas Surabaya
Date Deposited: 07 Feb 2021 22:31
Last Modified: 07 Feb 2021 22:31
URI: http://eprints.perbanas.ac.id/id/eprint/6377

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