Peran Customer Service Dalam Pelayanan Proses Transaksi Tabungan Junio Di Bank Bri Kantor Cabang Waru Sidoarjo

Erwanto, Fitria Varianti (2017) Peran Customer Service Dalam Pelayanan Proses Transaksi Tabungan Junio Di Bank Bri Kantor Cabang Waru Sidoarjo. Diploma thesis, STIE Perbanas Surabaya.

[img]
Preview
Text
Artikel Ilmiah.pdf

Download (451kB) | Preview
[img]
Preview
Text
COVER.pdf

Download (419kB) | Preview
[img]
Preview
Text
BAB 1.pdf

Download (212kB) | Preview
[img]
Preview
Text
BAB II.pdf

Download (287kB) | Preview
[img] Text
BAB III.pdf
Restricted to Registered users only

Download (237kB)
[img] Text
BAB IV.pdf
Restricted to Registered users only

Download (476kB)
[img]
Preview
Text
BAB V.pdf

Download (278kB) | Preview
[img] Text
LAMPIRAN.pdf
Restricted to Registered users only

Download (534kB)

Abstract

Along with the progress of the economy and the increasing levels of economic activity, has encouraged banks to create products and services that nature provides satisfaction and convenience, such as providing a more efficient means of payment in economic activity. Customer service plays an important role in informing the banking products or services therefore create a bank BRI Junio Savings product which is a savings product that has special advantages aimed at a market segment that children are particularly at elementary, junior high and high school. Banks also apply different interest rates within the meaning of the average savings deposit rate higher than checking services provided to customers.

Item Type: Thesis (Diploma)
Subjects: 300 - SOCIAL SCIENCE > 332.12 - BANKS & BANKING
Divisions: Finance and Banking Diploma > Practice Working Report
Depositing User: Perpustakaan STIE Perbanas Surabaya
Date Deposited: 21 Oct 2019 02:39
Last Modified: 21 Oct 2019 02:39
URI: http://eprints.perbanas.ac.id/id/eprint/5119

Actions (login required)

View Item View Item