PENGARUH KEPERCAYAAN, KEMUDAHAN PENGGUNAAN DAN KEAMANAN YANG DIRASAKAN TERHADAP KEPUTUSAN PENGGUNAAN FLAZZ BCA DI KOTA SURABAYA

SANTI, SENJA CLARA (2016) PENGARUH KEPERCAYAAN, KEMUDAHAN PENGGUNAAN DAN KEAMANAN YANG DIRASAKAN TERHADAP KEPUTUSAN PENGGUNAAN FLAZZ BCA DI KOTA SURABAYA. Undergraduate thesis, STIE PERBANAS SURABAYA.

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Abstract

This study examines trust, ease of use, and perceived security of the BCA Flazz use decisions in Surabaya. The sampling technique using a non-probability sampling with purposive sampling retrieval models. Collecting data using questionnaires distributed to 100 users Flazz BCA in Surabaya. This study used a technique multiple linear regression test. Independent variables used is trust, ease of use and perceived security, while the dependent variable is the decision to use Flazz BCA in Surabaya. The results of this study indicate that the dependent variable trust, ease of use, and perceived security positive significant effect on the decision to use Flazz BCA in Surabaya. Keywords: electronic money, trust, ease of use, perceived security, decision to use

Item Type: Thesis (Undergraduate)
Subjects: 300 - SOCIAL SCIENCE > 332.12 - BANKS & BANKING
Divisions: Bachelor of Management
Depositing User: Perpustakaan STIE Perbanas Surabaya
Date Deposited: 22 Nov 2017 04:42
Last Modified: 22 Nov 2017 04:42
URI: http://eprints.perbanas.ac.id/id/eprint/2433

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