FAKTOR-FAKTOR PEMICU KEPERCAYAAN ORGANISASI DAN KOMITMEN PROFESI PADA PEGAWAI KANTOR PELAYANAN PAJAK

CHASANAH, CHUSWATUN (2012) FAKTOR-FAKTOR PEMICU KEPERCAYAAN ORGANISASI DAN KOMITMEN PROFESI PADA PEGAWAI KANTOR PELAYANAN PAJAK. Undergraduate thesis, STIE Perbanas Surabaya.

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Abstract

The tax officials are required to fulfill the target established by the government. Employees can experience high levels of role conflict when confronted with work environment that emphasizes the achievement of the target. The purpose of this research is to know the influence between Role Conflict and Job level to the Organizational Trust. And to know the influence between Role Conflict and Job level to the Profesional Commitment. This research use primary data. The data sources are taken from research to the fact including opinion or respondent opinion. The object of the research is 12 tax services office in Surabaya and 102 tax official as the research respondent. This research use non probability sampling as the sample taking method and using multiple regression with dummy variable in SPSS version 16.00 as the data analysis technique. The result of this research showed that, Role Conflict and Job level influenced significantly to the Organizational Trust. Second, Role Conflict influenced significantly to the Professional Commitment, but Job level not influenced significantly to the Professional Commitment. Keywords : Role Conflict, Job level, Organizational Trust, Professional Commitment

Item Type: Thesis (Undergraduate)
Subjects: 600 - TECHNOLOGY > 657 - ACCOUNTING > 657.46 - TAX ACCOUNTING
Divisions: Bachelor of Accountancy
Depositing User: Perpustakaan STIE Perbanas Surabaya
Date Deposited: 15 Jul 2016 10:43
Last Modified: 28 Apr 2017 04:35
URI: http://eprints.perbanas.ac.id/id/eprint/18

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