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PENINGKATAN INOVASI MELALUI EMPOWERMENT DI SURABAYA PLAZA HOTEL

MART DD, GUSTI AYU RELLA (2014) PENINGKATAN INOVASI MELALUI EMPOWERMENT DI SURABAYA PLAZA HOTEL. Masters thesis, STIE PERBANAS SURABAYA.

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Abstract

This research was conducted in Surabaya Plaza Hotel which aims to determine the increase in innovation through empowerment. The informants are representative of each - each existing departments, namely 9 departments. The informants who represent the employees is 30 informants, while the 5 informants representing management. Information relating to the innovation and implementation of empowerment derived from direct interviews with all informants, conduct field observations and collecting secondary data on the company. All data collected will be done so that the triangulation can be drawn one conclusion. Results from this study is that the implementation of empowerment at Surabaya Plaza Hotel has been going well although not exactly run 100% perfect. Management has been working to provide full support for the implementation of empowerment, and it is important in the successful implementation of empowerment is a commitment from the employer who holds the attitude control functions, correction and control of internal and external needs of employees. Key words: Innovation and Empowerment.

Item Type: Thesis (Masters)
Subjects: 600 - TECHNOLOGY > 658 - GENERAL MANAGEMENT > 658.8 - MANAGEMENT OF MARKETING
Divisions: Magister of Management
Depositing User: Perpustakaan Universitas Hayam Wuruk Perbanas Surabaya
Date Deposited: 04 Jul 2017 10:21
Last Modified: 24 Nov 2017 04:27
URI: http://eprints.perbanas.ac.id/id/eprint/1541

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