Pengaruh Lingkungan Kerja Terhadap Kinerja Melalui Kepuasan Kerja Pegawai Puskesmas Sidotopo Wetan Dan Wonokusumo Surabaya

Lukitasari, Afian Retna (2026) Pengaruh Lingkungan Kerja Terhadap Kinerja Melalui Kepuasan Kerja Pegawai Puskesmas Sidotopo Wetan Dan Wonokusumo Surabaya. Undergraduate thesis, Universitas Hayam Wuruk Perbanas.

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Abstract

This study aims to analyze the influence of work environment on employee performance through job satisfaction among employees of Puskesmas Sidotopo Wetan and Puskesmas Wonokusumo Surabaya. The study uses a quantitative approach with a survey design. Primary data were collected through an online questionnaire distributed to employees who had worked for at least six months. A total of 101 valid respondents participated in the study. The data were analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with SmartPLS 4.1. The results show that work environment has a positive and significant effect on employee performance, with an original sample of 0.554 and a t-statistic of 6.693. Work environment also has a positive and significant effect on job satisfaction, with an original sample of 0.713 and a t-statistic of 13.397. Job satisfaction has a positive and significant effect on employee performance, with an original sample of 0.337 and a t-statistic of 4.128. Furthermore, job satisfaction significantly mediates the effect of work environment on employee performance, with an indirect effect of 0.241 and a t-statistic of 3.952. The mediation is partial because the direct effect remains significant. These findings indicate that improving physical and non-physical work conditions, strengthening managerial support, and maintaining employee job satisfaction are relevant to improving performance in primary health-care organizations.

Item Type: Thesis (Undergraduate)
Subjects: 600 - TECHNOLOGY > 650 - 659 MANAGEMENT & PUBLIC RELATIONS > 658 - GENERAL MANAGEMENT
Divisions: Bachelor of Management
Depositing User: AFIAN RETNA LUKITASARI
Date Deposited: 20 Oct 2026 03:27
Last Modified: 20 Oct 2026 03:27
URI: http://eprints.perbanas.ac.id/id/eprint/14534

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