Pengaruh Kepuasan Kerja Terhadap Turnover Intention Dengan Mediasi Quite Quiting Pada Karyawan Generasi Z di Coffee Shop Gresik

Bachtiar, Sandy (2025) Pengaruh Kepuasan Kerja Terhadap Turnover Intention Dengan Mediasi Quite Quiting Pada Karyawan Generasi Z di Coffee Shop Gresik. Undergraduate thesis, Universitas Hayam Wuruk Perbanas.

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Abstract

In recent years, gen-Z employees have expectations that are not in line with what is expected. This study aims to analyze the effect of job satisfaction of coffee shop employees in Gresik on turnover intention through quiet quitting as a mediator. This can be a reference for coffee shop companies in Gresik to evaluate the company's human resources. The research method used quantitative methods with primary data obtained through questionnaires distributed directly to coffee shops in Gresik totaling 105 respondents, the analysis technique used was PLS-SEM with the sapling method, namely judgment sampling.The results stated that job satisfaction has a positive and significant effect on turnover intention, but has no effect and is significant to quiet quitting. quiet quitting has a positive and significant effect on turnover itnention. quiet quitting is able to mediate between the relationship between job satisfaction and turnover intention quiet quitting is able to mediate between the relationship between job satisfaction and turnover intention. Keywords : Turnover Intention, Quiet Quitting, Job Satisfaction, Coffee Shop

Item Type: Thesis (Undergraduate)
Subjects: 600 - TECHNOLOGY > 650 - 659 MANAGEMENT & PUBLIC RELATIONS > 658 - GENERAL MANAGEMENT
Divisions: Bachelor of Management
Depositing User: SANDY BACHTIAR
Date Deposited: 12 Mar 2025 07:48
Last Modified: 12 Mar 2025 07:48
URI: http://eprints.perbanas.ac.id/id/eprint/13358

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