Pengaruh Employee Experience, Job Satisfaction dan Employee Engagement terhadap Employee Performance pada Gen Z ASN Dinas Pendidikan di Surabaya

Juliandita, Elivia Bella (2025) Pengaruh Employee Experience, Job Satisfaction dan Employee Engagement terhadap Employee Performance pada Gen Z ASN Dinas Pendidikan di Surabaya. Undergraduate thesis, Universitas Hayam Wuruk Perbanas.

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Abstract

Generation Z is starting to dominate the workforce in the rapidly evolving digital era. This is evident in various industries, including in the ASN environment. However, because Gen Z is different from previous generations, it is challenging to create a positive Employee Experience for employees. The aim of this research is to analyze the influence of Employee Experience, Job Satisfaction, and Employee Engagement on Employee Performance among Gen Z ASN in the Education Office of Surabaya. This study uses a quantitative approach that uses a survey method through a questionnaire distributed to ASN Gen Z of the Education Office in Surabaya. The respondents in this study were 233 employees who were included in the age group of Gen Z. The analysis technique used in this study was Structural Equation Modelling-Partial Least Square (SEM-PLS) using the help of Smart-PLS software. The results of this study show that Employee Experience, Job Satisfaction and Employee Engagement have a positive and significant influence on Employee Performance. This shows that the better the Employee Experience, Job Satisfaction and Employee Engagement, the higher the Employee Performance. Keywords : Employee Experience, Job Satisfaction, Employee Engagement, Employee Performance, Generation Z, ASN

Item Type: Thesis (Undergraduate)
Subjects: 300 - SOCIAL SCIENCE > 330 - 339 ECONOMICS > 330 - ECONOMICS
Divisions: Bachelor of Management
Depositing User: ELIVIA BELLA JULIANDITA
Date Deposited: 13 Mar 2025 02:27
Last Modified: 13 Mar 2025 02:27
URI: http://eprints.perbanas.ac.id/id/eprint/13345

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