Pemanfaatan E-Payment Guna Meningkatkan Kepuasan Pelanggan Dalam Bertransaksi Pada PT Kode Niaga Tama

Purbaya, Alyana Hayyanisa (2023) Pemanfaatan E-Payment Guna Meningkatkan Kepuasan Pelanggan Dalam Bertransaksi Pada PT Kode Niaga Tama. Diploma thesis, Universitas Hayam Wuruk Perbanas Surabaya.

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Abstract

In realizing a good work system to facilitate the process of purchasing transactions as a whole, a fintech system update is needed to facilitate transactions and also increase pelanggan satisfaction when shopping for products at PT Kode Niaga Tama because fintech at this time has become a necessity for easy transactions. This study uses a qualitative descriptive method. This qualitative method describes some of the data that has been collected through the process of observation, interviews, and documentation with the informants. Ease of payment is a factor that is the most important consideration for pelanggans in buying and selling or doing business transactions today. Looking at these factors, business people can make payment convenience a top priority in influencing pelanggans to buy products from the company

Item Type: Thesis (Diploma)
Subjects: 600 - TECHNOLOGY > 650 - 659 MANAGEMENT & PUBLIC RELATIONS > 658 - GENERAL MANAGEMENT
Divisions: Finance and Banking Diploma > Practice Working Report
Depositing User: ALYANA HAYYANISA PUTRI PURBAYA
Date Deposited: 10 Jan 2024 03:39
Last Modified: 10 Jan 2024 03:39
URI: http://eprints.perbanas.ac.id/id/eprint/11870

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