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Yamco, Ramadhan Rendyansyah Hermanto (2024) Pengaruh Brand Hate Terhadap - Electronic Word Of Mouth (Wom), Continued Intentions To Use, Dan Brand Equity Pada Pelanggan Starbucks Di Surabaya Pasca Serangan Israel Ke Palestina. Undergraduate thesis, Universitas Hayam Wuruk Perbanas.