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Usman, M. Nadjib and Thoyib, Armanu and Sukarnoto, Sukarnoto and Otok, Bambang Widjanarko (2014) E-Government Moderator in Reliability on Satisfaction and Its Implications Toward Citizen Loyalty in Government Public Service of Surabaya City. International Journal of Academic Research, 6 (5). pp. 261-266. ISSN 2075-4124