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Purnomo, Andarini Puspitasari (2017) Pelaksanaan Pelayanan (Service Excellent) Oleh Customer Service Di Bank Bjb Cabang Surabaya. Diploma thesis, STIE Perbanas Surabaya.
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Purnomo, Andarini Puspitasari (2017) Pelaksanaan Pelayanan (Service Excellent) Oleh Customer Service Di Bank Bjb Cabang Surabaya. Diploma thesis, STIE Perbanas Surabaya.