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Fitriyasari, Anis (2020) The Effect of Service Quality, Customer Trust, Brand Image and Electronic Word of Mouth On Online Purchasing Decisions on Shopee Customers in Surabaya. In: The 2nd International Conference on Business and Banking Innovations (ICOBBI) 2020, 14 - 15 Agustus 2020, STIE Perbanas Surabaya.
Fitriyasari, Anis (2020) Pengaruh Kualitas Layanan, Kepercayaan Pelanggan, Citra Merek Dan Electronic Word Of Mouth Terhadap Keputusan Pembelian Online Pada Pelanggan Shopee Di Surabaya. Masters thesis, Universitas Hayam Wuruk Perbanas Surabaya.
Fitriyasari, Anis (2021) Pengaruh Kualitas Layanan, Kepercayaan Pelanggan,Citra Merek Dan Electronic Word Of Mouth Terhadap Keputusan Pembelian Online Pada Pelanggan Shopee Di Surabaya. Masters thesis, Universitas Hayam Wuruk Perbanas Surabaya.
Fitriyasari, Anis (2019) Pengaruh Literasi Keuangan, Sikap Terhadap Uang, Dan Religiusitas Terhadap Perilaku Pengelolaan Utang Masyarakat Di Surabaya. Undergraduate thesis, STIE Perbanas Surabaya.