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Bariyati, Nurul (2018) Peranan pelayanan customer service dalam peningkatan kepuasan nasabah di bank jatim cabang jombang. Diploma thesis, STIE PERBANAS SURABAYA.
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Bariyati, Nurul (2018) Peranan pelayanan customer service dalam peningkatan kepuasan nasabah di bank jatim cabang jombang. Diploma thesis, STIE PERBANAS SURABAYA.