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Ardiansyah, Feddy (2020) Effect of Support Services and Relationship Quality On Customer Loyalty and Repurchase Intention On Johnson & Johnson Customers in Surabaya. In: The 2nd International Conference on Business and Banking Innovations (ICOBBI) 2020, 14 - 15 Agustus 2020, STIE Perbanas Surabaya.
Ardiansyah, Feddy (2020) Effect of Support Services and Relationship Quality On Customer Loyalty and Repurchase Intention On Johnson & Johnson Customers in Surabaya. Masters thesis, STIE Perbanas Surabaya.
Ardiansyah, Feddy (2020) Pengaruh Support Services Dan Relationship Quality Terhadap Customer Loyalty Dan Repurchase Intention Pada Pelanggan Johnson dan Johnson Di Surabaya. Masters thesis, Universitas Hayam Wuruk Perbanas Surabaya.