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Adhi, Bramantiyo and Ronny, Ronny (2022) The Effect of Security, Responsiveness, Ease of Use, and Reliability of Services on BRI Customer Satisfaction in Using Mobile Banking. In: The 4th International Conference on Business and Banking Innovations (ICOBBI) 2022.
Adhi, Bramantiyo (2022) Pengaruh Keamanan, Responsif, Kemudahan, Dan Keandalan Layanan Terhadap Kepuasan Nasabah Bri Dalam Penggunaan Mobile Banking. Masters thesis, Universitas Hayam Wuruk Perbanas Surabaya.