Items where Author is "Wijaya, Renata Yohana"
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Thesis
Wijaya, Renata Yohana (2023) Implementasi Standard Operasional Prosedure Penanganan Keluhan Pelanggan Handling Complaint di PT. Global Infra Internet di Surabaya. Diploma thesis, Universitas Hayam Wuruk Perbanas Surabaya.