Items where Author is "WIJAYANTI, RUTH LILLA"
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Thesis
WIJAYANTI, RUTH LILLA (2012) PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN,KOMUNIKASI LISAN, PEMBELIAN ULANG DAN SENSITIVITAS HARGA PADA PELANGGAN ZANGRANDI DI SURABAYA. Undergraduate thesis, STIE PERBANAS SURABAYA.