Items where Author is "RISTIANTO, ACHMAD SEBASTIAN"
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Thesis
RISTIANTO, ACHMAD SEBASTIAN (2016) ANALISA IMPELEMENTASI MANAJEMEN MUTU TERPADU TERHADAP KEPUASAN PELANGGAN DAN KUALITAS LAYANAN PADA BIDANG INDUSTRI MANUFACTURING. Masters thesis, STIE PERBANAS SURABAYA.