Items where Author is "RACHMAH, ILVIA AULIA"
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Thesis
RACHMAH, ILVIA AULIA (2016) AUDIT OPERASIONAL PELAYANAN CUSTOMER SERVICE PADA PELANGGAN DI PERUSAHAAN DAERAH AIR MINUM (PDAM) SURYA SEMBADA KOTA SURABAYA. Diploma thesis, STIE PERBANAS SURABAYA.