Items where Author is "Putri, Marvina Talidah"
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Thesis
Putri, Marvina Talidah (2022) Analisis Pengaruh Service Recovery Efforts, Attribution, Satisfaction, Perceived Value Dengan Pelayanan Brand H&M Di Surabaya Terhadap Dampak Word of Mouth. Undergraduate thesis, Universitas Hayam Wuruk Perbanas Surabaya.