Items where Author is "Permatasari, Anggun"
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Thesis
Permatasari, Anggun (2020) Analisis Hubungan antara Kualitas Layanan, Pengalaman Layanan, Kenyamanan Layanan, Kepuasan Pelanggan dan WOM Bank Syariah Mandiri di Surabaya. Undergraduate thesis, STIE Perbanas Surabaya.