Items where Author is "PRANANDYA, ZAKIY"
 | Up a level |
Group by: Item Type | No Grouping
Number of items: 1.
PRANANDYA, ZAKIY (2013) PENGARUH TOTAL QUALITY MANAGEMENT TERHADAP KEPUASAN PELANGGAN MELALUI MEDIASI KUALITAS PELAYANAN(Studi Kasus Pada Empat Perguruan Tinggi Swasta di Surabaya). Undergraduate thesis, STIE PERBANAS SURABAYA.