Items where Author is "PRADANA, FEBRYAN ARYA"
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Thesis
PRADANA, FEBRYAN ARYA (2013) PENGARUH ANTARA NILAI EMOSIONAL, NILAI PENGORBANAN YANG DIRASAKAN TERHADAP LOYALITAS MEREK DAN PERILAKU KERJA CUSTOMER RELATIONSHIP MANAGEMENT PADA PELANGGAN McDonald’s DI SIDOARJO. Undergraduate thesis, STIE PERBANAS SURABAYA.