Items where Author is "Nggai, Nensi Laurence"
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Conference or Workshop Item
Nggai, Nensi Laurence and Anandya, Dudy (2020) The Influence of Utilitarian Value, Hedonic Value, and Perceived Risk on Customer Satisfaction and Customer Loyalty to Shopee Customers in Surabaya. In: The 2nd International Conference on Business and Banking Innovations (ICOBBI) 2020, 14 - 15 Agustus 2020, STIE Perbanas Surabaya.