Items where Author is "Maharani, Oktavia"
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Thesis
Maharani, Oktavia (2017) Pengaruh Kualitas Pelayanan Terhadap Kepercayaan Dengan Di Mediasi Oleh Citra Bank Dan Kepuasan Bagi Nasabah Internet Banking Bni Surabaya. Undergraduate thesis, STIE Perbanas Surabaya.