Items where Author is "MIRFAQ, ARDO LUTHFIANDY"
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Thesis
MIRFAQ, ARDO LUTHFIANDY (2016) PENGARUH KARAKTERISTIK INOVASI DAN KUALITAS LAYANAN TERHADAP RETENSI NASABAH INTERNET BANKING DI SURABAYA. Undergraduate thesis, STIE Perbanas Surabaya.