Items where Author is "Kurnisafitri, Alif"
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Kurnisafitri, Alif (2020) Pengaruh Kepuasan pelanggan, Kualitas Pelayanan, Kepercayaan Pelanggan Terhadap Kesetiaan Palanggan dan Dampaknya Terhadap Word Of Mouth. Undergraduate thesis, STIE Perbanas Surabaya.