Items where Author is "Karimoy, Marlen Yollanda"
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Thesis
Karimoy, Marlen Yollanda (2019) Peranan Customer Service Dalam Meningkatkan Mutu Pelayanan Terhadap Nasabah Pada Pt Bank Rakyat Indonesia Tbk Kantor Cabang Tanjung Perak - Surabaya. Diploma thesis, STIE Perbanas Surabaya.