Items where Author is "IDA, LISNA ROMA"
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Thesis
IDA, LISNA ROMA (2015) PENGARUH KUALITAS LAYANAN TERHADAP LOYALITAS NASABAH YANG DI MEDIASI OLEH VARIABEL KEPUASAN NASABAH BANK PANIN DI SURABAYA. Undergraduate thesis, STIE PERBANAS SURABAYA.