Items where Author is "Harimurti, Rosa"
 | Up a level |
Group by: Item Type | No Grouping
Jump to: Thesis
Number of items: 2.
Thesis
Harimurti, Rosa (2019) Pengaruh Implementasi Total Quality Management Dari Persepsi Nasabah Terhadap Kualitas Layanan, Customer Engagement, Dan Loyalitas Nasabah Bank Bumn Di Surabaya Dan Sekitarnya. Masters thesis, Universitas Hayam Wuruk Perbanas Surabaya.
Harimurti, Rosa (2017) Pengaruh Corporate Social Responsibility (CSR) pada citra merek di PT. PLN (Persero). Masters thesis, STIE Perbanas Surabaya.