Items where Author is "Ferrouza, Ihsan Arief Tria"
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Thesis
Ferrouza, Ihsan Arief Tria (2020) Pengaruh Antara Kualitas Layanan, Kepuasan dan Kepercayaan terhadap Loyalitas Pelanggan Smartphone Samsung A31 di Surabaya. Undergraduate thesis, STIE Perbanas Surabaya.