Items where Author is "FITRI, ISTIBSYAROH LAILATUL"
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Thesis
FITRI, ISTIBSYAROH LAILATUL (2017) PENGARUH IMPLEMENTASI LEAN SIX SIGMA DAN TOTAL QUALITY MANAGEMENT TERHADAP KINERJA KEUANGAN DAN KEPUASAN PASIEN PADA RUMAH SAKIT DI SURABAYA. Undergraduate thesis, STIE PERBANAS SURABAYA.