Items where Author is "DAMAYANTHI, VENY RISKA"
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DAMAYANTHI, VENY RISKA (2013) PERANAN CUSTOMER SERVICE DALAM MENINGKATKAN PELAYANAN DI BANK BPR JATIM (UMKM JAWA TIMUR) CABANG UTAMA SURABAYA. Diploma thesis, STIE PERBANAS SURABAYA.