Items where Author is "Awan, Soni Harsono"

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Awan, Soni Harsono (2020) Positive Impact of Service Quality and SOCB: Implementation and Evaluation From The Perspective of Banking Employees and Customers. Science International-Lahore, 32 (4). pp. 459-464. ISSN 1013-5316

Awan, Soni Harsono (2019) Benefits Sought, Service Quality, and Their Relationship with Satisfaction and Loyalty of Banking Customers in Indonesia. International Journal of Advanced and Applied Sciences (IJAAS), 6 (12). pp. 122-131. ISSN 2313-3724

Awan, Soni Harsono (2019) Perception, Gap and Reflection of Service-Oriented Organizational Citizenship Behaviors from the Perspective of Banking Employees and Customers in Indonesia. ReligaciĆ³n. Revista de Ciencias Sociales y Humanidades, 4 (17). pp. 163-173. ISSN 2477-9083

Awan, Soni Harsono (2018) The Influence of Brand Image, Brand Trust, Perceived Quality and Perceived Value on Consumer Purchase Intention at Different Categories of Product. Advanced Science Letters, 24 (5). pp. 3198-3207. ISSN 1936-6612

Awan, Soni Harsono (2018) Service Recovery and Its Effect on Students Satisfaction, Trust, and WOM Communication. International Research Journal of Business Studies, 11 (2). pp. 93-112. ISSN 2089-6271

Awan, Soni Harsono (2017) The Development of Service Quality Model as a Criterion in Selecting the Banks in Indonesia. Polish Journal of Management Studies, 15 (2). pp. 82-92. ISSN 2081-7425

Awan, Soni Harsono (2015) DJ Model: A Model of Service Recovery for Student Satisfaction Using Distributive, Interactional and Procedural Approaches. PEOPLE: International Journal of Social Sciences, 1 (1). pp. 967-982. ISSN 2454-5899

Awan, Soni Harsono (2014) The Institution Image and Trust and Their Effect on The Positive Word of Mouth. International Research Journal of Business Studies (IRJBS), 7 (1). pp. 69-78. ISSN 2338-4565

Awan, Soni Harsono (2012) The Effect of College Image on the Preference Recommendation: A Case Study at STIE Perbanas Surabaya. IAMURE International Journal of Business and Management, 4 (1). pp. 20-37. ISSN 2244-1506

Awan, Soni Harsono Building Batik SMES Customers' Using Personal Image and Brand Image. International Journal of Apllied Business and Economic Research, 14 (14). pp. 10551-10564. ISSN 09727302

This list was generated on Tue Mar 2 05:18:20 2021 PST.