Items where Author is "Anggraeni, Sofia Rahmawati Fitriya"
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Thesis
Anggraeni, Sofia Rahmawati Fitriya (2017) Pelaksanaan Service Excellence Oleh Customer Service Pada Bank Rakyat Indonesia Kantor Cabang Pembantu Unit Gondang Wetan Pasuruan. Diploma thesis, STIE Perbanas Surabaya.